Capture
Route every consultation lead and WhatsApp enquiry into one accountable workflow.
For South African aesthetic clinics
See where your consultation revenue is leaking.
LeadPilot maps the gaps between consultation leads, WhatsApp enquiries, missed follow-up, no-shows, and dormant leads—so your clinic can see what deserves attention before more rand slips away.
Free. No obligation. A practical response within two business days.
Clinic lead-flow audit
What we look for first
01
Where consultation leads wait too long for a reply
02
How WhatsApp enquiries are handed off and followed up
03
Which no-shows, missed follow-ups, and dormant leads merit recovery
04
The workflow changes worth prioritising before implementation
We start with your actual process—not a generic automation pitch.
The revenue engine
A managed path from first message to the next best action.
Qualify
Ask practical, clinic-specific questions while interest is still fresh.
Convert
Follow up, book, remind, recover no-shows, and re-engage dormant leads.
Operational, not hypothetical
Protect the attention you already paid to create.
The work is designed around the moments clinics commonly lose: slow replies, unclear ownership, appointment drop-off, and leads that never receive a useful next message.
Explore clinic packagesWhatsApp, with clear ownership
Build a deliberate response and handoff process instead of leaving enquiries in inboxes.
Appointments protected
Use confirmation and reminder sequences that support attendance.
Recovery considered
Revisit eligible no-shows and dormant leads with a considered plan.
Implementation and privacy
Automation needs the right rules around it.
WhatsApp workflows: implementation is scoped around approved business messaging, clear clinic ownership, and appropriate patient communication.
Consent and data handling: we use the information required to assess and support the workflow, with a POPIA-aware approach to consent, access, and retention. Your clinic remains responsible for its patient communications and applicable obligations.
Onboarding: we confirm lead sources, handoff rules, booking process, approved messages, and success measures before go-live.
Results depend on lead volume, clinic response times, offer quality, and how the agreed workflow is used.
Straight answers
Before you ask for the audit.
Start with the gaps
Get a clear view of the lead journey before committing to a build.
Request your free audit. We’ll review the information you share and come back with practical next steps within two business days.
Request my free audit